Download e-book for kindle: An Introduction to Quality Assurance in Health Care by Avedis Donabedian

By Avedis Donabedian

ISBN-10: 0195158091

ISBN-13: 9780195158090

Avedis Donabedian's identify is synonymous with caliber of remedy. He unraveled the secret at the back of the idea that by means of defining it in transparent operational phrases and supplied distinctive blueprints for either its measurement(known as caliber evaluation) and its improvement(known as caliber assurance). Many earlier than him claimed that caliber could not be outlined in concrete target phrases. He confirmed that caliber is an attribte of a method which he known as structure, a suite of geared up actions whihc he referred to as process, and an consequence which ends up from either. during this e-book Donabedian tells the total tale of caliber review and coverage in basic, transparent phrases. He defines the that means of caliber, explicates its parts, and offers transparent and systematic publications to its evaluate and enhancement. His type is lucid, succinct, systematic and but own, virtually conversational.

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Extra info for An Introduction to Quality Assurance in Health Care

Sample text

They regard their presence as evidence (which they understand) that technical care (which they do not understand so well) will also be good. For these reasons, when patients have a choice, and when competition among providers of care is allowed, the attractiveness of the patient-practitioner relationship becomes a key to success among competing organizations. 3. Some Attributes of a Good Patient-Practitioner Relationship Congruence between therapist and client expectations. Adaptation and flexibility: the ability of the therapist to accept his or her approach not only to the expectations of the client but also to the demands of the clinical situation.

Undoubtedly, the most important single requisite is a commitment to quality: an unequivocal desire and determination to dedicate oneself to the best one is capable of, despite every obstacle. This commitment INTRODUCTION XXX Table Intro. 1. Some Foundations of Quality Assurance Through Monitoring A. COMMITMENT TO QUALITY 1. Genuine commitment 2. Internally motivated commitment, not simply a response to external pressures 3. A commitment by everyone, at all levels in an organization B. INSTITUTIONALIZATION OF THAT COMMITMENT 1.

Therefore, norms of what the patient-practitioner relationship, and of the amenities of care as well, should be, continue to be necessary. There is still another difficulty in being guided only by what patients like or desire. In some cases, patients wish to have treatments or procedures that are not good for them, or are unnecessary, or are socially undesirable. The conscientious practitioner cannot relinquish the standards of what is right and moral. The cost of care, and the priorities imposed by it, is still another consideration.

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An Introduction to Quality Assurance in Health Care by Avedis Donabedian

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